Below are crisis referrals for residents of Alameda County.
Adult Crisis Referrals
- Mobile Crisis Unit
- BACS Amber House
- Berkeley Mental Health
- Cherry Hill Detoxification and Sobering Center
- Crisis Response Program
- Sally’s Place
- Jay Mahler Recovery Center
- John George Psychiatric Pavilion
Adolescent and Children Crisis Referrals
Mobile Crisis Unit
- Free regardless of insurance status, Available to all ages – birth to older adults
- Emergency crisis assessment/intervention services conducted in the field
- Early intervention before situation escalates to critical crisis point
- Consultation services provided to consumers, housing/support systems, mental health providers, and other concerned parties
- Assistance with linkage to outpatient mental health services
- 5150 evaluation capacity and determination of appropriate level of care
Berkeley and Albany
Sunday, Monday, Wednesday, Thursday, Friday
11:30am to 10:00pm
CLOSED TUES and SAT
(510) 981-5900
Alameda County
Crisis Services Mobile Crisis Team
Monday-Friday: 8AM-6PM
(510) 891-5600 – Ask for the ON-DUTY Clinician
Alameda County
Community Assessment and Transport Team (CATT)
7am-11pm, 7 Days/week
Call 911 and request CATT) READ MORE
San Francisco
MONDAY – FRIDAY 8:30AM-11PM & SATURDAY 12pm-8pm
(415) 970-4000
BACS Amber House
Available by calling: 510-379-4179
516 31st Street, Oakland
(Telegraph Ave is the Cross Street)
Crisis Stabilization Unit and Triage
Short-term (under 24 hours) assessment and triage unit. Staffing includes a nurse and social worker on every shift, and on-call psychiatry is available 24/7.
Eligibility:
- Adults 18 years or older
- Able to come to unit voluntarily (does not meet 5150 criteria)
- Alameda County Medi-Cal or Medi-Cal eligible
Services Provided:
- Outpatient medical assessment
- Mental health evaluation
- Crisis de-escalation
- Case management (discharge planning & linkage to resources)
- All basic needs met (food, shower, clothing, bed, etc.)
- Transport to discharge location if needed, once de-escalated
Berkeley Mental Health
Serving residents of Berkeley and Albany, or homeless in Berkeley or Albany who are 18 years or older.
Adult Mental Health Clinic
Walk-In (Adults Only)
Call for All Ages
2640 Martin Luther King Jr Way
(Corner of Derby & MLK)
Monday-Friday 8 AM-4 PM
(510) 981-5290
Ask for the Crisis/Assessment/Triage (CAT) Team
Services Provided
- Assessment, information and referral, crisis intervention, medication services, substance abuse services, and parenting education to persons and families in crisis
- Assistance in resolving neighborhood conflicts and addressing illegal activities
- Intensive outreach services and transportation for homeless persons, for persons-at-risk of homelessness, and for disabled persons
Cherry Hill Detoxification Services and Sobering Center
1-866-866-7496 (24 Hour)
2035 Fairmont Drive
San Leandro, CA 94578
There are no walk-ins, must call in advance for a brief telephone screening and bed availability. Community Based Services are also welcome to call to make referrals.
The Cherry Hill Detoxification Services Program consists of two complimentary components located on the Fairmont Hospital grounds.
Cherry Hill’s Sobering Unit
50 bed, co-ed facility, staffed 24 hours a day, 7 days a week, and 365 days a year. Our sobering Unit was specifically designed to assist those needing immediate sobering services for a briefer visit of 23 hours or less. At our sobering Unit we have a central telephone screening process for both detoxification and sobering services. The central telephone screening process is designed to allow trained staff to assess appropriate placement of individuals to sobering or detox services.
Cherry Hill’s Detox Unit
32 bed residential program serving men and women who are withdrawing from the effects of alcohol or drug use. Clients are constantly monitored by trained staff and are referred for medical or psychiatric services as needed. Approximately 50% of Cherry Hill’s clients have co-occurring mental illness. In addition to ensuring the client’s safe withdrawal our staff will work with each client to assess the clients’ needs and goals. The client is then referred to the appropriate level of treatment and supportive services which may include, housing, medical or psychiatric services, job training, etc. The average stay is from 4 to 6 days.
Sally’s Place Peer Respite
Call for Availability: (510) 963-9849
Phone is answered 24 hours/day
sallysplace@lafamiliacounseling.org
A voluntary, 24/7 short-term program that provides non-clinical crisis support for adults 18 years or older.
Eligibility
- 18 years of age or older
- Have an identified place to stay in Alameda County at the time of intake (which could include a shelter)
- Able to manage medical needs independently,
- Voluntarily agrees to engage in services
Services Provided:
- Peer support in a homelike environment
- Up to a 14 day stay
Jay Mahler Recovery Center
Crisis Residential Facility Alternative to Hospitalization
15420 Foothill Blvd.
San Leandro, CA 94578
(On John George Campus)
All Services 24 hours/day
7 days/week
Eligibility
- Potential clients must have a primary diagnosis of mental illness (and may have a dual diagnosis of substance abuse)
- Be between the ages of 18-65
- Must have Medi-Cal or be “Medi-Cal eligible”/indigent and be an Alameda County resident
- Must be in crisis and at risk of hospitalization and could safely benefit from this level of care
Services Provided
- State of the art facility with a home-like environment
- Provides alternative to hospitalization and to help people “get back on their feet.”
- Approximately 30 days or less time frame
- ACBHCS’s philosophy is that consumers are best serviced within a recovery-oriented environment of healing peer and staff support, which promotes recovery and wellness using a holistic approach.
- Services include one-on-one counseling, group therapy, wellness and recovery action plan assistance and community outings. For those who prefer more solitude and peaceful reflection, we have added a quiet room for rest and relaxation.
- Staffing include medical director, rehabilitation therapist, social worker, licensed vocational nurses, residential counselors, and peer staff.
John George Psychiatric Hospital
(24 hours/ 7 days a week)
(510) 346-1300
2060 Fairmont Drive
San Leandro, CA 94578
John George Psychiatric Hospital opened in 1992 and is named in the honor of John George, a member of the Alameda County Board of Supervisors who was a champion for the mentally ill. The hospital is committed to a multi-disciplinary team approach in the diagnosis and treatment of patients with acute psychiatric illnesses. As part of the Alameda Health System network, we are committed to providing the human touch in offering affordable, world-class care. Learn more at http://www.johngeorgeahs.org/
Willow Rock Center (12-17 yo)
Adolescent Crisis Stabilization and Psychiatric Facility
510-895-5502
2050 Fairmont Drive
San Leandro, CA 94578
(24 Hours/7 days a week)
Eligibility
- Adolescents age 12-17 years old
- Medi-Cal or No Insurance
- Walk-ins Accepted
Willow Rock is located on the John George Campus. They provide psychiatric crisis stabilization and initial psychiatric treatment for adolescents age 12-17 who have limited or no insurance, or who are referred by Kaiser. The acute Psychiatric Health Facility (PHF) provides a safe, therapeutic, secure inpatient environment for adolescents experiencing a mental health emergency. Services can be provided on a voluntary or involuntary basis and link individuals with ongoing care in the community.
Services Provided
Willow Rock places a lot of emphasis on doing intensive work around the trauma that many of our clients have experienced in their lives.
Willow Rock clients see a psychiatrist seven days a week as well as a primary therapist who works for them throughout their stay. We work intensively with families and provide group and family therapy to include family members as much as possible.
All services are person-centered with the goal of enhancing an individual’s safety, health and quality of life.
Children’s Hospital (0-11 yo)
Crisis assessment and post-discharge referrals
510-428-3000
747 52nd Street
Oakland, CA 94609
(24 Hours/7 days a week)
