We Are Your 988 Crisis Center
988 and Crisis Services
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We offer support to people of all ages and backgrounds during times of crisis or difficulty in a variety of settings.
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The programs of Crisis Support Services of Alameda County are only possible through the work of our dedicated volunteers.
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Alameda County Residents
24/7 English Text Line
Horario español: 5pm – 9pm martes-vientes
Upcoming Events
📢Action Alert: Protect Vital Mental Health & Education Programs! 📢
Your voice is urgently needed to protect essential mental health and community education programs right here in Alameda County!
New state funding changes (Prop 1) threaten to cut vital Prevention and Early Intervention (PEI) services that Crisis Support Services (CSS) relies on. These are the programs that proactively build community resilience and provide compassionate support before crises escalate.
But there`s good news! We have a chance to advocate for these programs. On Tuesday, July 22nd, the Board of Supervisors will hold a hearing on Measure W funds, which are now available. CSS will be there, asking them to allocate these funds to offset the Prop 1 losses. This is about investing in community-centered solutions for health, connection, and safety for all.
Here’s how YOU can make a difference:
Submit a Written Comment (Highly Recommended!): Share your detailed message by 3:00 PM on Monday, July 21st.
🔗https://bos.acgov.org/public-comments/
Make a Live Public Comment (Via Zoom or In-Person): Speak directly to the Supervisors on Tuesday, July 22nd, at 3:00 PM.
🔗https://bit.ly/4lEMFuy
Details on how to join via Zoom will be released Monday with the agenda.
This is our chance to stand up for the compassionate, community-led mental health services that truly make a difference. Your collective efforts show the power of our community!
Thank you for your support!
#MentalHealthMatters #CommunityAdvocacy #ProtectMentalHealthFunding #AlamedaCounty #CrisisSupportServices #Prop1 #MeasureW #YourVoiceMatters #CSSCares
SAVE THE DATE! ✨Our annual 988 conference returns! ✨
Mark your calendars! We`re thrilled to announce Care in Action: a Virtual 988 Conference in September 19, 2025!
Last year, we explored vital conversations on youth mental health, suicide prevention, and building community care. This year, we`re building on that momentum, continuing to challenge carceral systems and amplify voices that envision real safety through relationships.
Get ready for a day of insightful discussions, powerful speakers, and opportunities to connect with those on the front lines of critical mental health advocacy.
WHEN: September 19, 2025
WHERE: Online
Full agenda, speaker lineup, and registration details will be announced soon! We`re excited to continue fostering radical hope and practicing new worlds of care with you.
#988Conference #SaveTheDate #MentalHealth #CommunityCare #CrisisSupport #VirtualEvent #RadicalHope #CareInAction #CSSCares
July is BIPOC Mental Health Awareness Month! We`re incredibly grateful for the powerful work fostering community care and safety in relationships across Alameda County. Join us in celebrating these vital organizations building true care infrastructure and movements for collective liberation:
✨ Roots Community Health Center (@rootsempowers): Providing holistic, integrated health and wellness, honoring BIPOC experiences and fostering self-determination. They center community strengths, not deficits.
✨ Pacific Center for Human Growth (@pacificcenterberkeley): Enhancing well-being for LGBTQIA+ and QTBIPOC communities through culturally responsive therapy, peer support, and outreach. They integrate social justice and trauma-informed frameworks for equitable care.
✨ Restore Oakland (@restoreoakland): Believes collective liberation intertwines with personal healing. Their mission: to create safe, thriving communities and economies by bringing Oakland residents together to build wholeness, safety, and democratic wealth.
✨ Back To The Land (@anthropocenealliance): An Oakland coalition of Black, Brown, and Indigenous nature enthusiasts helping BIPOC people engage in meaningful outdoor experiences. Through research and community work, BTL demonstrates nature’s power in enhancing mental health and fostering self-determination.
✨ The Betty Ono Foundation (@bettiono): Builds power through culture, amplifying artists` voices and celebrating everyday culture. Their vision embodies the bold spirit of Betty Mabry Davis and Yoko Ono, valuing art as activism, self-determination, community transformation, and cultural resilience for Black, Brown, Immigrant, Indigenous, and LGBTQ+ artists and communities.
These organizations aren`t just “providing services”. They are building care infrastructure and movements for collective liberation. Show them some love and learn more about their incredible work!
#CSSCares #BIPOCMentalHealthMonth #CommunityPartners #CommunityCare #AlamedaCounty
📣 We’re Hiring: Text Line Counselor (Full-Time | Hybrid | $25/hr)
Are you passionate about supporting your community and being there when it matters most? Join our Crisis Services team at Crisis Support Services of Alameda County as a Text Line Counselor.
In this vital role, you’ll provide compassionate, confidential support to individuals in crisis via text and chat on our 24/7 Alameda County Text Line and 988 Lifeline. You’ll also help connect texters with the resources they need, while receiving robust training, regular supervision and team support.
✨ Highlights:
✅ $25/hour + bonuses for evenings, weekends, and training duties
✅ Hybrid work after training
✅ Health, retirement & generous paid time off
✅ Make a real difference in people’s lives every day
💬 If you’re ready to be a part of a team that listens, supports, and cares—apply now.
📍 Location: North Oakland
📩 Learn more + apply: https://bit.ly/3ZG3L2n
#NowHiring #MentalHealthCareers #TextLineSupport #CrisisResponse #JoinOurTeam #OaklandJobs #CSSCares #988Lifeline #AlamedaCountyCareers #YouMatter
🏳️🌈🏳️⚧️ This Pride Month, we honor queer resilience and grief. Healing is part of the protest.
At Crisis Support Services of Alameda County, we know that Pride is more than a celebration—it’s survival, strength, and showing up for one another in times of struggle.
If you’re feeling overwhelmed, isolated, or in need of support, you are not alone. 💜
☎ Call our 24/7 local crisis line at 1-800-309-2131 Or dial 988
📱Prefer to text? You can text SAFE to 20121 - 24/7
Textear SEGURO al 20121 (5pm - 9pm martes-viernes)
Our support is free, confidential and always here — because your life, your love and your light matter. 🌟
#PrideMonth #CSSCares #QueerHealing #988Lifeline #YouAreNotAlone #LGBTQMentalHealth #CSSCommunity #MentalHealthMatters #PrideIsAProtest #OaklandPride #AlamedaCountyResources
🧠✨ Upcoming Webinar: The Impact of Migration on Mental Health and Dementia
Join us on Wednesday, June 25th from 4–5 PM for a powerful conversation hosted by Crisis Support Services of Alameda County.
Migration is a social determinant of health—and for the millions of Californians born outside the U.S., experiences of displacement and migration can deeply affect mental health and increase the risk of undiagnosed dementia.
💬 Learn from expert speakers:
🔹 Daniela from the Alzheimer’s Association will discuss dementia types, risk factors, and how it shows up in immigrant communities.
🔹 Dr. Sideman from UCSF will explore the mental health impacts of migration and share insights from a new study.
📍 Zoom Link: https://ucsf.zoom.us/j/5876849682?omn=98059787959
🔐 Meeting ID: 831 1589 8784 | Passcode: 056079
📅 Add to your calendar and invite a friend!
#MentalHealthAwareness #DementiaSupport #MigrationMatters #AlamedaCounty #CommunityEducation #CSSCares #HealthEquity #CulturalHumility #UCSF #AlzheimersAwareness
📣 We’re Hiring: Text Line Counselor (Full-Time | Hybrid | $25/hr)
Are you passionate about supporting your community and being there when it matters most? Join our Crisis Services team at Crisis Support Services of Alameda County as a Text Line Counselor.
In this vital role, you’ll provide compassionate, confidential support to individuals in crisis via text and chat on our 24/7 Alameda County Text Line and 988 Lifeline. You’ll also help connect texters with the resources they need, while receiving robust training, regular supervision and team support.
✨ Highlights:
✅ $25/hour + bonuses for evenings, weekends, and training duties
✅ Hybrid work after training
✅ Health, retirement & generous paid time off
✅ Make a real difference in people’s lives every day
💬 If you’re ready to be a part of a team that listens, supports, and cares—apply now.
📍 Location: North Oakland
📩 Learn more + apply: https://bit.ly/3ZG3L2n
#NowHiring #MentalHealthCareers #TextLineSupport #CrisisResponse #JoinOurTeam #OaklandJobs #CSSCares #988Lifeline #AlamedaCountyCareers #YouMatter
FREE COMMUNITY WORKSHOP!
Training Name: Be Sensitive, Be Brave for Suicide Prevention
Description: Be Sensitive, Be Brave for Suicide Prevention infuses culture and diversity throughout a foundational workshop on suicide prevention. This free workshop teaches community members to act as eyes and ears for suicidal distress and to connect individuals to help.
Learning objectives:
1. Identify signs of suicide
2. Ask if someone is considering suicide selectively and confidently
3.Connect individuals to appropriate support
4. Approach suicide prevention in a culturally sensitive manner
5. Respond to community needs and decrease stigma
Intended Audience: Recommended for general community members who do not have a formal mental health background. And all are welcome.
Location: ZOOM
Registration: https://bit.ly/3FSvaHC
Want to feel more confident supporting youth in your life? Join us for Youth Mental Health First Aid, a free, in-person training that equips adults with the skills to recognize, understand, and respond to mental health and substance use challenges in young people.
This nationally recognized training offers practical tools, confidence, and community-based strategies to help youth get the care they need.
For more information and to register, visit the link in our bio.
Let’s create a safer, more supportive Alameda County—together.
#YouthMentalHealth #MentalHealthFirstAid #CSSCares #CommunityCare #OaklandEvents #MHFA #MentalHealthAwareness #SupportYouth #CSSCommunity
You Are Not Alone. Help is a text and/or a phone call away! When the weight of the world feels heavy, remember: You are not alone. Help is available through our 24/7, free, and confidential Crisis Line and through our Text Line.
Call us at 1-800-309-2131 or simply dial 988. If texting feels more comfortable, text "SAFE" to 20121 between anytime (24-hours daily) (standard message rates apply)
Our text line is also available in Spanish:
Text "SEGURO" to 20121 from 5 pm - 9 pm, Tuesday to Friday
Para Español textear SEGURO al 20121 5p - 9p martes - viernes
Your well-being is our priority, and our crisis line is always free, confidential, and here for you. Reach out, and let`s navigate through tough times together.
#CSSCares #TextLineSupport #YouAreNotAlone #CrisisHelp #HereForYou #CSSCommunity #CrisisSupport #MentalHealthMatters #HelpIsAvailable #CrisisLine #SupportIsHere #ReachOut #MentalHealthAwareness #CommunitySupport #WellBeing
